FAQ’s
How does the membership subscription work?

You sign up to The Inspired Eco Warrior for a membership account. From there you can choose what products you’d like included in your monthly delivery. Your first order will incur a start-up fee of $20, after that it is just the cost of the products per litre/kilogram.

You choose the quantity of the products you would like delivered monthly, out of the options available.

Your first delivery comes with metal containers for each product, for you to keep and use at home. Refills come in HDPE plastic containers that when empty, can be rinsed and left out at the time of your following delivery, to be collected and reused. However, this is optional. If you’d like to reuse the HDPE containers at home, you are welcome to do so.

You can log into your account at any time to edit it. You’ll receive an email prior to your next delivery, notifying you that it’s on its way, and giving you a cut-off date to edit that order. You can also pause your subscription at any time. If no edits are made and your subscription is not paused, you’ll be automatically charged the same monthly amount from your nominated account.

How long will it take my first delivery to arrive?

Your first order will be delivered within two weeks of ordering, then every four weeks on your monthly subscription.

Why don’t you deliver to all suburbs in Perth?

The Inspired Eco Warrior is a small, emerging Perth based business. As demand grows in different Perth suburbs, we’ll look at adding a delivery run to that area. If you go to open an account and are informed, we’re not yet delivering to your area, we’ll collect that information to let you know when we do.

Where are the products stocked made?

Australia and New Zealand.

Why can’t I make just one single order?

The Inspired Eco Warrior is a subscription business model to make your life easier by conveniently delivering the products you use and need regularly, without you needing to think about it. You can log into your account and cancel your subscription at any time, up until the cut-off date an email advises you of your next due delivery. You can also pause your account if you need to.

What if I want to change my next delivery in some way?

You can log into your account at any time to edit it. You’ll receive an email prior to your next delivery, notifying you that it’s on its way, and giving you a cut-off date to edit that order.

You can change the quantities delivered or take products off your subscription or add new ones to it. Bear in mind that if you want to add back any products you’ve removed or take off any you’ve added while editing, you’ll need to do that prior to your next delivery. Deliveries will be based on your most up to date edited order.

What if I’m unhappy with my first order?

If you are dissatisfied with your first subscription delivery, you have 30 days after the date of delivery for a full refund of that complete order. This will cancel your subscription.

Why do the refills come in plastic containers?

The Inspired Eco Warrior has researched many options to be both sustainable, and also allow up to 2 litre/kilogram refills. As a small emerging business, finding recycled plastic and biodegradable plastic to use for this purpose has so far proven difficult. Metal containers are not readily available in the larger sizes and glass isn’t practical for use in the home. Being HDPE plastic, it can be recycled here in Perth, and we will recycle any containers that cannot be reused for some reason.

Empty HDPE containers can be rinsed and left out at the time of your following delivery, to be collected and reused. However, this is optional. If you’d like to reuse these at home, you are welcome to.

Are the products stocked cruelty free?

Yes all are cruelty free.

How are the products stocked eco friendly?

All products stocked are derived from plant based oils and fats and are free from unnecessary fillers and additives.

What is considered an ‘eligible container’ to leave out for collection?

Any of the 500ml, 1L or 2L HDPE containers that you’ve had refills delivered in. Please ensure they are rinsed and as dry as possible. We want to use them as many times as we can! Please return the caps with the containers but feel free to keep the pump attachment for your next delivery.

The Inspired Eco Warrior purchases Terracyle ‘Beauty Products and Packagaing -Zero Waste Boxes’ so you can also leave out empty and clean beauty product packaging from any brand.

This includes items such as:

  • Shampoo bottles and caps
  • Conditioner bottles and caps
  • Hair gel tubes and caps
  • Hair spray bottles and triggers
  • Hair paste plastic jars and caps
  • lip balm tubes
  • Face soap dispensers and tubes
  • Lotion bottles, tubes, dispensers, and jars
  • Shaving foam tubes (no cans)
  • Lip gloss tubes
  • Mascara tubes
  • Eye liner pencils and cases
  • Eye Shadow tubes
  • Concealer tubes and sticks

Please don not leave out aerosol cans, perfume bottles, nail polish bottles, and nail polish remover bottles, electronic items such as blow dryers and straighteners, any bio-medical or bio-hazardous waste or any contents of packaging such as nail-polish, lotion, soap or ointments. These will not be collected.

What if my ‘at home’ metal containers and accessories are damaged or broken, or I want more, or some in different sizes?

Any topper fittings to the aluminium bottles (trigger sprays or pumps) that break within 6 months will be replaced for you at no charge and included in your next delivery. Bear in mind that pumps and trigger sprays do not last a lifetime unfortunately and will occasionally need replacing. These can be placed on your next order if you need them.

All sizes and accessories are available to purchase, and you can include these in your next delivery.

Why do the trigger sprays and pumps only dispense a small amount of liquid?

The products stocked are concentrates and a little goes a long way. The pumps and trigger sprays chosen allow you to use a little of the products at a time so you can see for yourself how economical they are.

How do I know how much of each product to use?

All product information including, how to use the products, is listed on The Inspired Eco Warrior website on each product page in detail. Your delivered containers will come with simple labelling only (for e.g., ‘Hand and Body Wash’)

In what ways is this business using sustainable practices?

All printing done at The Inspired Eco Warrior has been done by Perth’s The Environmental Printing Company.

The goal behind The Inspired Eco Warrior business model is to bring low tox and eco friendly household and personal care products to more Perth homes, taking the stress out of knowing what to buy and where to buy it from. Hopefully this increases the amount of people using these eco friendly products.

The business model also focuses on refills, rather than single use, fostering a low waste ethos.

The Inspired Eco Warrior purchased ‘Beauty Products and Packaging – Zero Waste Boxes’ from Terracycle. You are therefore also able leave out eligible empty beauty and personal care packaging from any company, along with our empty refill containers. We will then recycle these via the Terracycle program.